Reference

Terms That Apply to Your rii188 Account

These terms set out the rules between you and rii188 when you open an account, make deposits via DANA, OVO, or GoPay, and use any part of the platform.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia regions where permittedTerms updated without prior noticeContact support for any questions
rii188 Terms That Apply to Your rii188 Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a dispute about how a rule has been applied to your account, our support team can walk you through it. For wallet-related queries — such as a DANA deposit that posted but did not credit, or a GoPay withdrawal that was held pending verification — live chat is the fastest path. You can also reach us by email for formal written requests.

Team online

Live Chat

Open the chat icon on any page of the site. Available during active service hours for account, wallet, and terms-related questions.

Email Support

Send a written request to our support address for formal disputes, account closure requests, or detailed terms clarification. We respond to each message.

Account Help Page

The account help section covers the most common terms questions — wallet linking, withdrawal holds, and eligibility checks — without needing to contact support.

HOW WE OPERATE

How rii188 Applies These Terms Fairly

These terms are not just legal text — they describe how we actually handle your account day to day. From the moment you link your OVO or GoPay wallet to the point a withdrawal clears, each step follows a defined process. We keep records of account activity, wallet transactions, and support interactions so that any dispute can be reviewed against an accurate history. If you request a change to your account — such as updating your registered phone number or unlinking a wallet — we require identity confirmation before processing it.

Data Retention We retain account records and transaction logs for as long as required by applicable policy. This includes DANA, OVO, and GoPay transaction histories tied to your account.
Account Security Your account is protected by login credentials and OTP verification. We do not share your wallet details with third parties outside of the payment-processing path.
Cookie Use We use session cookies to keep you logged in across pages and to remember your preferred payment method between visits. You can clear these in your browser at any time.
Requesting Changes To update personal details or close your account, contact support through live chat or email. Account closure stops all future transactions, including pending wallet credits.

Common Questions About These Terms

Below are the questions we hear most often about how our terms work in practice — especially around wallet use, account eligibility, and what happens if the terms change. If your question is not covered here, live chat is the direct route.

Yes. Any deposit or withdrawal made through DANA, OVO, or GoPay falls under these terms. Your wallet provider's own rules also apply on their side of the transaction.

We post the revised terms and your continued use of the account confirms acceptance. If you do not agree, you should stop using the platform and request account closure via support.

Access depends on local law and is available only where permitted in eligible regions. If your region restricts real-money gaming, these terms do not override that restriction.

Contact support through live chat or email with your account details. Identity confirmation is required before we process any change to your registered DANA, OVO, or GoPay wallet.

We retain transaction logs, login history, and support interactions tied to your account. These records can be used to review any dispute about how a term was applied.

Request closure through live chat or email. Once confirmed, all future transactions are stopped — including any wallet credits that have not yet been released to your DANA, OVO, or GoPay account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.