Reference

What You Need to Know Before You Play

These legal terms govern how your account on rii188 works, what you agree to when you register, and how we handle data, disputes and access in regions where local law permits. Availability depends on local law and eligible regions, including Indonesia.

Jurisdiction-Dependent AccessAccount Eligibility RulesDANA, OVO, GoPay ContextData Retention PolicyContact Rights Included
rii188 What You Need to Know Before You Play
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take the handling of account data and transaction records seriously. Every account on rii188 is tied to verified identity information, and that data is retained only for as long as required by the terms you agreed to at registration. You have the right to request access to the data we hold, and to ask us to correct inaccurate details via our support channel.

Data Retention

We keep account data and transaction records for the period defined in our terms. You can request a summary of what we hold by contacting support with your account ID.

Cookie Policy

Our site uses cookies to maintain your session, remember your e-wallet preference, and keep your lobby state across devices. You can manage cookie settings in your browser at any time.

Account Security

Account access requires OTP verification tied to your registered mobile number. We never share your login credentials or e-wallet details with third parties outside of payment processing.

Request a Change

If your registered details change — including your linked DANA, OVO or GoPay account — submit an update request through the Help section. Identity re-verification is required before changes take effect.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights, want to dispute a transaction, or need to request account data, our support team handles legal enquiries separately from general account help. Use the channels below and flag your message as a legal or policy matter so it reaches the right team.

Live Chat Start a live chat session from the account page. Flag it as a legal matter and a dedicated support agent will handle your case, not a general queue.
Email Support Send a written legal query to our support email. Include your registered account ID and the specific clause or transaction you are referencing for a faster response.
In-Account Help Log in, go to Help inside your account dashboard, and select Policy or Legal from the topic list. Your query is routed directly to the compliance-facing team.

Legal FAQs for rii188 Account Holders

These are the policy questions we get asked most often by account holders in Indonesia. If yours is not here, use the live chat or email channel above and reference the relevant section of our terms.

Availability depends on local law and eligible regions. It is your responsibility to confirm that accessing this platform is permitted under the laws that apply in your location before opening an account.

We hold your registration details, transaction history including DANA, OVO and GoPay deposits, and session logs. You can request a summary by contacting support with your account ID and a written request.

You may submit a data deletion request through the support channel. We will confirm what can be removed and what must be retained under our legal obligations before processing any deletion.

Flag the transaction in your account history and raise a dispute through live chat or email. Include the date, amount and the e-wallet used — DANA, OVO or GoPay — so the team can trace the record quickly.

We post an update notice inside your account dashboard. If you continue to use rii188 after the notice period, you are considered to have accepted the revised terms. No silent changes are made without notice.

Go to Help in your account dashboard and select the account update option. Changing a linked wallet — whether DANA, OVO or GoPay — requires identity re-verification before the new details are accepted.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.